Rajabets App FAQ – Answers to all your questions

On the login page "Forgot your password?" Click the link. A reset link will be sent to your registered email address. Click that link to set a new password. The link is generally valid for 24 hours.

KYC (Know Your Customer) is an identity verification process required under international regulations. It is typically required before processing large withdrawals. A clear photo of your national ID card or passport to upload. Verification is typically completed within 24–48 hours.

Log in and go to Account Settings to update your email, phone number, and contact details. To change your name, you may need to contact our support team, as it is linked to your KYC information.

The rajabets app supports several deposit methods:

• Mobile Banking – Popular mobile banking services
• Bank Transfer – Direct from your bank
• Cryptocurrency – Bitcoin, USDT, and more
• E-Wallet – Various digital wallets

The minimum deposit amount on the rajabets app may vary depending on the payment method. Mobile banking options typically allow very low minimum deposits. Check the Cashier section of your account for specific limits.

Deposits are usually credited to your balance instantly. However, it may occasionally take 1–30 minutes. Payment reference number and screenshot Save it. If it still does not arrive after a long wait, please contact our support team.

Withdrawal times vary by method:

• Mobile Banking: Typically 1–24 hours
• Bank Transfer: 1–3 business days
• Crypto: Depends on network confirmation

Withdrawals are processed faster on KYC-verified accounts.

The reason for a rejected withdrawal is usually communicated by email. Common reasons include: incomplete KYC, unmet bonus wagering requirements, or mismatched account details. Resolve the issue and resubmit your request. Contact support if you need further assistance.

Withdrawal limits depend on your account's VIP level and chosen payment method. VIP members generally enjoy higher withdrawal limits. Check the Payment section of your account or contact support for specific limits.

After your first deposit as a new member on the rajabets app, the welcome bonus is credited to your account automatically — no promo code needed. However, if you have a promo code, entering it during registration may unlock additional benefits.

Wagering means you must place bets a set number of times before withdrawing bonus funds. For example, a 20x wagering requirement on a BDT 100 bonus means you need to wager a total of BDT 2,000. Wagering terms may differ for each bonus.

The cashback bonus returns a portion of your net losses over a set period, typically calculated on a weekly or monthly basis. The cashback amount and terms vary depending on your VIP level.

Free spins are generally valid on selected slots games. The eligible games are specified with each bonus offer. Wagering requirements may apply to winnings from free spins.

The rajabets app offers:

• Slots – Thousands of slots games
• Live Casino – Live games with real dealers
• Sports Betting – Bet on cricket, football, and a variety of other sports
• Bingo – Fun-filled bingo games
• Table Games – Blackjack, roulette, baccarat

Yes, all games on the Rajabets App Random Number Generator (RNG) Uses technology that guarantees completely fair and unbiased results. Our game providers are internationally recognized and fully licensed.

Your game session is usually saved if you get disconnected. You can resume from where you left off once you reconnect. However, in Live Casino games, any round already in progress will be completed automatically by the system.

Yes. Rajabets App 256-bit SSL Encryption Uses technology that keeps all your information and transactions secure. We comply with international security standards and conduct regular security audits.

By logging into your account Security Settings Go to the section. There you will find the option to enable 2FA. Once activated, an OTP code will be sent to your phone each time you log in, which you will need to enter. This makes your account significantly more secure.

Change your password immediately and notify the rajabets app support team. Log out of all active sessions. Never share your password or OTP with anyone who contacts you by email or phone — this may be a fraud attempt.